![]() ![]() Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. In addition, we look for the demonstration of the following key attributes: Now - We operate with a sense of urgency and discipline.Ownership - We're the owners of our actions and decisions.Teamwork - We're team players in everything we do.Leadership - We're leaders in our industry and in our communities.Integrity - We do the right thing, all the time.Hospitality - We're passionate about delivering exceptional guest experiences.Specifically, we look for demonstration of these Values: This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Today, Hilton remains a beacon of innovation, quality, and success. Since being founded in 1919, Hilton has been a leader in the hospitality industry. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Field guest complaints, conduct research to develop the most effective solutions and negotiate results.Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues.Communicate with Guests to learn the reason for their travels and the quality of their stay.Immediately find solutions to guest's requests or concerns and communicate with the appropriate departments in a timely manner. Make it Right, proactively look for ways to meet unanticipated Guests needs, take ownership of resolving and preventing Guest problems and consistently recognize most of our loyal Guests.From the moment they walk in your door, your team will ensure they feel cared for, valued and respected.Ensure that all Hilton Guests receive an engaging welcome, exceptional service and world class accommodations.Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. Greet customers immediately with a friendly and sincere welcome.The Front Office Ambassador position will be directly responsible for the guest's arrival and departure experience in addition to any operational needs as it relates to the specific guest's requests, recommendations and touches. ![]() Please note, benefits may vary depending on the classification and union status of the position.college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Debt-free education: Access to a wide variety of educational credentials (ex.Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount.Access to your pay when you need it through DailyPay.We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: The Benefits- Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. Why work for Hilton? Check out the Benefits! Shift Pattern: Flexible Scheduling! Open for AM/MID/PM Shifts The Diplomat Beach Resort Hollywood, Curio Collection by Hilton is looking to welcome a Front Office Ambassador to the team! This role is ideal for anyone looking to get into hospitality! Looking for a customer oriented, passionate and outgoing candidate!
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |